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HOSPITALITY
Improve your customers experience with technology in hospitality Customer experience has enhanced with the evolution of digital technologies, so it is important for businesses in hospitality to embrace new technology. Whether it’s innovative Audio Visual solutions, or technologies to improve back-of-house operations, businesses in hospitality need the expertise to bring technology to modernise their operations. At Samsysgroup, we have the expertise to provide ICT solutions to improve your customer experience. |
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Understand the impact of technology on your environment
Technology today is having a greater impact on guest experiences, reflecting the customer satisfaction and profitability of your hospitality business. It is important for your business to have the expertise and support it needs to utilise technology to improve operations, services and experiences, and address the key challenges, including:
Technology today is having a greater impact on guest experiences, reflecting the customer satisfaction and profitability of your hospitality business. It is important for your business to have the expertise and support it needs to utilise technology to improve operations, services and experiences, and address the key challenges, including:
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Multi device connectivity To cater for the hundreds of devices on the premises, a modern and scalable infrastructure solution is required to manage the load. Managing operations and workloads With more technology on campus, workload and effective operations can be affected short and long-term. Businesses need a reliable partner to provide tailored managed service solutions to maximise operational efficiencies. |
Mitigating security risks at every access point
In a modern connected environment, a security breach can occur at any point. Businesses need security solutions on a broader scale from accessing files on personal devices to physical environments and surveillance. Effectively utilisation of technologies
Without proper training the effectiveness of new technologies can be impact productivity. To ensure correct utilisation of new technologies in the workplace, on-going support and training services are required. |
Modernising facilities Deliver state-of-the art facilities, rooms and experiences requires expertise across all channels. Delivering on customer expectations Modern technologies are disrupting how businesses deliver their products and services. With customers are expecting more, business requiring a level of knowledge and expertise to deliver. |
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RETAIL
Embrace the technology revolution in retail With the retail experience changing due to digital technologies, it is important for retail organisations to embrace technology and transform the way they operate to deliver better and more engaging customer experiences. Whether it’s innovative POS and payment systems, interactive screens or technologies to improve back-of-house operations, retail businesses need the expertise to bring technology to modernise their operations. At Samsysgroup, we have the expertise to provide ICT solutions to improve your retail customer experience. |
Delivering better customer experiences in a digital world
Retail organisations are being challenged by the advancement of technology, changing the way consumers purchase. It is important for retail businesses to harness the power of technology to improve customer experience across all channels, and they need a partner to help them address the challenges they face, including:
Retail organisations are being challenged by the advancement of technology, changing the way consumers purchase. It is important for retail businesses to harness the power of technology to improve customer experience across all channels, and they need a partner to help them address the challenges they face, including:
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Delivering on customer expectations
Modern technologies are disrupting how businesses deliver their products and services. With customers are expecting more, businesses require technology to help the better deliver on those expectations. Cost-effective solutions
Essential to a profitable business is to effectively manage expenses. From procurement of devices to ongoing maintenance, retailers need a technology partner to provide an effective tailored service. Mitigating security risks at every access point In a modern connected environment, a security breach can occur at any point. Businesses need security solutions on a broader scale from accessing files on personal devices to physical environments and surveillance. |
Online retail disruption
Online retailers are making it cheaper and easier for customers to purchase, and retailers require expert partners to deliver an engaging experience instore and online. Improving store operations
Improved technology solutions will assist with effective operations, and businesses need a reliable partner to provide tailored service to maximise operational efficiencies. Supply chain management
With multiple channels and locations, businesses need the infrastructure and solution to better manage their supply chain and inventory. |
Focused on positive outcomes for your customers and business
Set up for success by working collaboratively with the right partner that delivers the best outcomes for the business, customers and employees.
Set up for success by working collaboratively with the right partner that delivers the best outcomes for the business, customers and employees.
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End-user benefits
Deliver better customer experience Improve your customers experience and provide a higher quality of service. Improve personalised needs and preferences
Provide your guests/customer with a personalised service to enhance their experience. Professional development
Upskill your people to effectively utilise the technology in the workplace. Better employee experience
Deliver a better experience for your employees by providing the technology they need to work effectively. |
Organisational benefits
Improve satisfaction and desirability Improve your business and ratings by delivering an innovative modern environment. Improve operations
Enjoy the service, support and expertise you need to run your business efficiently. Increase customer engagement
Deliver better in-store engagement using digital signage. Mitigate security risks
Get the peace-of-mind that your environment is protected from cyber threats. |
Advantages of our Hospitality and Retail Solutions
Samsysgroup Hospitality and Retail Services is available on on demand as a cost-effective way for mid-market customers to benefit from our partners' industry-leading healthcare Solutions.
Maintenance ServicesCombining an integrated firewall, intrusion protection, application security and more into a virtualised service, Brennan IT will secure your network and data.
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Periodic InspectionDeep visibility into your network, applications and users helps to protect it from known and unknown threats, with the automatic detection of users, end-points IoT and network devices.
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Great ValueBenefit from the rich features of next-gen firewalls on an affordable subscription model; and realize significant cost savings with Microsoft Connect.
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Our knowledge and expertise have been seamlessly integrating technology into organizations since 1998.
Samsysgroup is an industry leader with decades of experience in the technology industry. We work together with our clients and technology partners to provide tailored services and innovative solutions into your organization.
Samsysgroup is an industry leader with decades of experience in the technology industry. We work together with our clients and technology partners to provide tailored services and innovative solutions into your organization.
Partners & Technologies
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