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Who we are?
Samsys is a Technology Solutions company, providing services for small to mid-sized organisations across Australia and Asia Pacific. Our aim is to get you away from the stress of IT management altogether and simply focus on you do best; your business. Our wide range of products and services include the following:
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+ Cyber Security Solutions
+ Cloud and Hyperconverged Packages + Disaster Recovery and Backup Solutions + IT Support Teams + Managed Network Services |
+ Documentation and Credentials Management
+ Desktop Software Developing + Mobile Application Development + Hardware Procurement + Reselling of IT Software & Hardware |
Samsys Group is a Cisco, Citrix, Sophos, Fortinet, VMWare and Microsoft-focused company providing IT professional and managed services and solutions throughout Asia Pacific. We help our customers across all industries, leveraging productivity and collaboration technologies to grow their businesses, increasing their efficiency and performance and fundamentally reducing overall day-to-day costs. We aim to provide IT services of the highest standards to businesses across all industries. Our team of experienced Australian based engineers ensures you will receive a first class service from people that are proficient, friendly and flexible.
Our Services
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Our Goal.
We aim to provide IT services of the highest standards. Our team of experienced Australian based engineers ensures you will receive a first class service from people that are proficient, friendly and flexible. Our goal is to grow our business through long-standing relationships with satisfied clients, by building a brand based on trust. We strive offer you 100% reliability.
Samsys practices a high code of ethics, with customer oriented goals. We understand that in order to establish ourselves as a quality IT services provider, our customers must always come first. We see ourselves as partners to our clients, striving to provide them with the best advice possible, so they can optimise their own opportunities for growth.
All Samsys consultants undergo continual training to keep them updated with the latest technologies. All support engineers are trained to communicate effectively with individuals at all levels of technical understanding.
Samsys practices a high code of ethics, with customer oriented goals. We understand that in order to establish ourselves as a quality IT services provider, our customers must always come first. We see ourselves as partners to our clients, striving to provide them with the best advice possible, so they can optimise their own opportunities for growth.
All Samsys consultants undergo continual training to keep them updated with the latest technologies. All support engineers are trained to communicate effectively with individuals at all levels of technical understanding.
Our Business Values
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Simplicity
Simplicity is key when it comes to Samsys compared to other MSPs. As complex as your IT might get, we will make sure that you understand everything that is going on with in your company. Speed
Speed is the essence of out business. We deliver with pace, ensuring a level of responsiveness to our customers, stakeholders, and teammates that meets or exceeds expectations. We break through barriers to meet our goal of delivering on time, every time. |
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Integrity & Transparency
One of our other company values that is key in nurturing a healthy relationship is integrity and honesty. With this we are able to minimize the number of flaws between communication and implementations. Trusteeship
We value the trust placed in us by our stakeholders towards the quality of our professional deliverables, information security, data protection, privacy policies, and corporate governance standards. We endeavor to exceed the expectations of our stakeholders in all that we do. |
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Longevity
It is important for us to always think about the long-term when it comes to implementing technologies and supporting users. A solution that may take longer, but will last forever is better than a quick fix that will break after a week. Team Work
We enjoy a collaborative and cohesive work environment that fosters open communication, learning & sharing of information and ideas. We promote close cooperation across business functions, and strive to be a business partner that is flexible and easy to work with. |
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Communication
We believe that communication is one of the key factors that nurtures a healthy relationship. We want you to know exactly what is going on with your IT at all times. Mutual Respect
We care of people, communities, and customers, and conduct all dealings in a manner that reflects fairness and diversity. We behave in a professional, curteous manner and show respect and dignity for the individual at all times. We respect the time and efforts of others. |
Why Should you Hire Us?
Peace of mindYou’re not an IT expert. Our job at Samsys is to make sure your IT runs smoothly whilst you are aware of everything that is going on so you can focus on running your business.
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Proactive supportWe offer you with proactive support. So instead of your IT firm constantly fixing problems, we will actually try to identify the problems before they happen, keeping your systems up and your problems down.
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Strategic IT planningWhat IT systems do you need in 12 or 24 months’ time? Samsys can help you think ahead and give you advice on what you need to be planning from an IT department. This links to proactive support and ensures that your IT infrastructure and software is upgraded and updated to minimize any risks such as downtime, viruses and crashes.
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Complete outsourced ITWe give you access to a complete IT department. You don’t just get day-to-day IT support; you also get an IT manager and a virtual CIO so you can think strategically about how IT fits into your organisation.
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Our Technologies
